Welcome to Bright Communication. By using our services, you agree to comply with and be bound by the following terms and conditions.

1. Service Terms

• All repairs come with a 180-day warranty on parts and labor unless otherwise specified.
• Warranty does not cover damage caused by misuse, accidents, or unauthorized repairs.
• Diagnostic fees may apply and are non-refundable.
• Quotes provided are estimates and final costs may vary based on actual repair requirements.

2. Customer Responsibilities

• Back up your data before bringing devices for repair. We are not responsible for data loss.
• Provide accurate information about the device and issues.
• Collect repaired devices within 30 days or storage fees may apply.

3. Payment Terms

• Payment is due upon completion of service unless prior arrangements are made.
• We accept cash, credit/debit cards, and digital payments.
• A deposit may be required for expensive parts or extensive repairs.

4. Limitation of Liability

• Our liability is limited to the cost of the repair service provided.
• We are not liable for any consequential, incidental, or indirect damages.
• We take reasonable care but cannot guarantee data recovery in all cases.

5. Privacy

• We respect your privacy and handle personal information in accordance with our Privacy Policy.
• We do not share customer information with third parties without consent.

Last updated: January 2026

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Contact information (name, phone, email) when you make an enquiry
• Device information and repair history
• Payment information for completed services

2. How We Use Your Information

• To provide and improve our services
• To communicate about your repairs
• To send service updates and offers (with your consent)

3. Data Protection

• We implement security measures to protect your information
• We retain data only as long as necessary for business purposes
• We do not sell or rent your personal information

4. Your Rights

• Access your personal information we hold
• Request correction of inaccurate data
• Opt-out of marketing communications

For questions about this policy, contact us at brightcommunication157203@gmail.com